We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order?
Modifications like adding items are possible before processing; email support.

[Gift / Personalization / Special Requests] Can I make special requests?
Note special requests in the order comments at checkout; we'll accommodate if possible.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, international shipping is available with ETAs varying by destination.

[After-sales / Returns / Refunds / Exchange] What if I receive a damaged item?
Report it within 7 days with photos for a free replacement or refund.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)