We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] What are the benefits of membership?
Members get exclusive discounts, faster checkout, and order history access.

[Promotions / Discounts / Coupons] How do I get coupons?
Coupons are emailed to subscribers or found on our promotions page; subscribe for more.

[Product Availability / Stock / Pre-orders] Are pre-orders guaranteed?
Pre-orders are secured with payment; expect delivery on the stated ETA or notification if delayed.

[Customer Service / Contact / Support] Can I request a callback?
Yes, submit a callback request through the contact form with your preferred time.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)