We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Reliability / Authenticity / Warranty] Are your products authentic?
We source only from authorized suppliers and guarantee authenticity; report any concerns for investigation.

[Security / Payment / Privacy / Packaging] How is my privacy protected?
We adhere to GDPR and CCPA standards, not sharing personal data without consent. Review our privacy policy for details.

[Account / Membership / Login Issues] What if I can't log in?
Clear your browser cache, try a different browser, or use the forgot password feature. Contact support if issues persist.

[Promotions / Discounts / Coupons] Do you have loyalty discounts?
Yes, members earn points on purchases redeemable for discounts. Join the program on the account dashboard.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)