We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order?
For unshipped orders, edit directly in your account. Shipped orders require support assistance.

[Gift / Personalization / Special Requests] Can I make special requests for my order?
Add requests in the order notes at checkout; we'll accommodate where possible.

[Shipping / Delivery / ETA / Tracking] Do you offer expedited shipping?
Yes, choose express options at checkout for 2-3 day delivery, additional fees apply.

[After-sales / Returns / Refunds / Exchange] What if the item arrives damaged?
Contact support within 48 hours with photos; we'll arrange a free replacement or refund.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)