We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] What are the benefits of membership?
Members get faster checkout, order history, and exclusive discounts; it's free to join.

[Promotions / Discounts / Coupons] How do loyalty points work?
Earn 1 point per dollar spent; redeem 100 points for a $10 discount on future purchases.

[Product Availability / Stock / Pre-orders] Can I pre-order multiple items?
Yes, add pre-order items to your cart; they ship when all become available unless specified otherwise.

[Customer Service / Contact / Support] Can I request a callback?
Yes, submit a callback request on our contact form, and we'll call you within 24 hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)