We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, we ship to most countries with varying delivery times and fees.

[After-sales / Returns / Refunds / Exchange] What if the product is defective?
Defective items qualify for free returns and exchanges. Inspect upon receipt.

[Reliability / Authenticity / Warranty] What warranty do you provide?
We offer a 2-year warranty on sports equipment against manufacturing defects.

[Security / Payment / Privacy / Packaging] How are orders packaged discreetly?
All packages are plain and unmarked to ensure privacy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)