We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you offer expedited shipping?
Yes, choose express options at checkout for 1-3 day delivery, with extra fees.

[After-sales / Returns / Refunds / Exchange] What if the item is defective?
Defective items qualify for free returns and full refunds or replacements within 30 days.

[Reliability / Authenticity / Warranty] What warranty do you provide?
Standard 1-year warranty against manufacturing defects; extended options available at purchase.

[Security / Payment / Privacy / Packaging] How are orders packaged discreetly?
Sensitive items ship in plain, unmarked packaging to protect your privacy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)