We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How to modify an order?
Access your account and edit before processing; otherwise, contact support.

[Gift / Personalization / Special Requests] Can I request wrapping?
Gift wrapping is available at checkout for an extra fee.

[Shipping / Delivery / ETA / Tracking] What's the ETA for express shipping?
Express arrives in 1-3 business days; select at checkout.

[After-sales / Returns / Refunds / Exchange] Refund timeline?
Refunds process in 5-10 business days after return approval.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)