We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Reliability / Authenticity / Warranty] Are your products authentic?
We source only from authorized suppliers and guarantee authenticity; contact us if you suspect otherwise.

[Security / Payment / Privacy / Packaging] What is your privacy policy?
We collect minimal data for order fulfillment and do not share it with third parties without consent. Review full policy on our site.

[Account / Membership / Login Issues] Why can't I log in to my account?
Check your email/password, clear browser cache, or try incognito mode. If issues persist, use password reset or contact support.

[Promotions / Discounts / Coupons] Are there any current promotions?
Check the homepage banner or promotions page for ongoing sales, flash deals, and coupon codes.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)