We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order after purchase?
For changes like quantity or items, contact support within 2 hours; post-shipment modifications are limited.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Opt for gift wrapping at checkout for $5, including ribbon and a personalized card.

[Shipping / Delivery / ETA / Tracking] What's the ETA for international orders?
International ETAs vary by country: 5-10 days typically. Customs may add delays; track for updates.

[After-sales / Returns / Refunds / Exchange] Are refunds instant?
Refunds process within 5-7 business days after return approval; original payment method is credited.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)