We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

What is your return policy for these headphones?
You can return unused items within 30 days for a full refund.

How do I process a refund?
Contact customer service with your order number; refunds are processed within 5-7 business days.

Can I exchange for a different size or color?
Yes, exchanges are free within 30 days if the item is in original condition.

What about returns for defective products?
Defective items can be returned anytime within the warranty period for replacement or refund.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)