We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order?
Log in and edit if not processed; otherwise, contact support immediately.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Add gift wrapping option at checkout for a small fee.

[Reliability / Authenticity / Warranty] Are toys safe and authentic?
All toys meet safety standards and are from verified brands.

[Security / Payment / Privacy / Packaging] What payment methods are accepted?
Credit cards, PayPal, and Apple Pay; all transactions encrypted.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)