We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you offer expedited shipping?
Yes, choose express at checkout for 1-2 day delivery. Additional fees apply.

[After-sales / Returns / Refunds / Exchange] What if the product is defective?
Contact us within 30 days for a free replacement or refund. Include photos for verification.

[Reliability / Authenticity / Warranty] What's the warranty period?
Standard 2-year warranty against manufacturing defects. Register your product for extended coverage.

[Security / Payment / Privacy / Packaging] Are packages discreet?
All packaging is plain and unmarked to ensure privacy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)