We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] How do I upgrade to premium membership?
Log in, go to account settings, and select the upgrade option to pay annually.

[Promotions / Discounts / Coupons] When do sales happen?
Major sales occur during holidays like Black Friday; check the promotions page for current deals.

[Product Availability / Stock / Pre-orders] Can I reserve out-of-stock items?
Join the waitlist for notifications; pre-orders allow securing future stock.

[Customer Service / Contact / Support] Do you have a FAQ section?
Yes, visit the Help Center for common questions or search for specific topics.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)