We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] How to track sports gear delivery?
Use the tracking number from your order confirmation email on our partner carrier's site.

[After-sales / Returns / Refunds / Exchange] What's the exchange process for sports gear?
Initiate exchange within 14 days via returns portal; free shipping for approved exchanges.

[Reliability / Authenticity / Warranty] Do sports gear have warranties?
Items include a 2-year warranty against defects; register for extended coverage.

[Security / Payment / Privacy / Packaging] Is packaging secure for sports gear?
All packages are tamper-proof with reinforced materials for safe transit.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)