We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, to most countries. Shipping times and fees vary by location.

[After-sales / Returns / Refunds / Exchange] What if the item is damaged?
Contact us within 7 days with photos for a free replacement or refund.

[Reliability / Authenticity / Warranty] Is there a warranty on equipment?
Warranties range from 6 months to lifetime, depending on the product. See details on page.

[Security / Payment / Privacy / Packaging] How are packages packaged securely?
Items are discreetly packaged in plain boxes to protect privacy and prevent damage.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)