We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Promotions / Discounts / Coupons] How do I join the loyalty program?
Sign up for free during registration to earn points on every purchase.

[Product Availability / Stock / Pre-orders] Can I pre-order sold-out items?
Yes, add to pre-order list and we'll notify you when restocked.

[Customer Service / Contact / Support] How long does it take to get a response?
Email responses within 24 hours; live chat replies in under 2 minutes.

[Order Modification / Cancellation] What if I want to add items to my order?
Place a new order for additions; we can't modify existing ones post-placement.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)