We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, we ship to most countries with rates calculated at checkout.

[After-sales / Returns / Refunds / Exchange] What if the product is damaged?
Contact us within 7 days with photos for a free replacement or refund.

[Reliability / Authenticity / Warranty] Is there a warranty on equipment?
Warranties vary by product; most include 2 years against manufacturing defects.

[Security / Payment / Privacy / Packaging] How are packages packaged securely?
Items are discreetly packaged in plain boxes to protect privacy and prevent damage.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)