We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] How long does shipping take?
Standard shipping takes 3-7 business days within the country; international may take 7-14 days. Track your order via the confirmation email.

[After-sales / Returns / Refunds / Exchange] What is your return policy?
Returns are accepted within 30 days for unused items. Refunds process in 5-10 business days after inspection.

[Reliability / Authenticity / Warranty] Do you offer warranties on products?
Yes, most products come with a 1-year manufacturer's warranty. Contact support for claims.

[Security / Payment / Privacy / Packaging] Is my payment information secure?
We use SSL encryption and comply with PCI standards to protect your payment details. Privacy policy covers data handling.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)