We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] How do pre-orders work?
Pre-order items ship on the estimated date provided; payment is charged upon order placement.

[Customer Service / Contact / Support] What are your support hours?
Support is available 24/7 via email and chat; phone support is 9 AM - 6 PM weekdays.

[Order Modification / Cancellation] Can I change my shipping address?
Address changes are possible before shipment; log in or contact us immediately after ordering.

[Gift / Personalization / Special Requests] Can I request product personalization?
Select personalization options during product selection; additional fees may apply for custom requests.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)