We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you offer expedited shipping?
Yes, choose express at checkout for 1-3 day delivery, additional fee applies.

[After-sales / Returns / Refunds / Exchange] What if the item is defective?
Contact us within 30 days for a free replacement or refund. Include photos if possible.

[Reliability / Authenticity / Warranty] What's the warranty period?
Standard 1-year warranty against manufacturing defects. Register your product for extended coverage.

[Security / Payment / Privacy / Packaging] How are orders packaged discreetly?
All packages are plain and unmarked for privacy. No store branding on the outside.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)