We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] What if I need to cancel after shipping?
Post-shipping cancellations aren't possible; opt for return instead.

[Gift / Personalization / Special Requests] How do I make a special request?
Add details in the order notes section at checkout for review by our team.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, international shipping is available with ETAs of 7-14 days and duties paid by customer.

[After-sales / Returns / Refunds / Exchange] Are there restocking fees?
No restocking fees for returns in original condition within policy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)