We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[After-sales / Returns / Refunds / Exchange] What items are not eligible for refund?
Personalized, perishable, or digital items are non-refundable; check policy for details.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, international shipping is available to most countries with duties paid by the customer.

[Reliability / Authenticity / Warranty] What if my product arrives damaged?
Contact us within 48 hours with photos for a free replacement or refund under warranty.

[Security / Payment / Privacy / Packaging] How is my privacy protected?
We follow GDPR guidelines and do not share your data without consent; review our privacy policy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)