We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] What if I need to cancel a pre-order?
Pre-orders can be canceled before the charge date; full refunds apply if not yet shipped.

[Gift / Personalization / Special Requests] How do I make a special request?
Add notes in the order comments section at checkout or contact support post-purchase.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, international shipping is available to most countries with duties paid by the customer.

[After-sales / Returns / Refunds / Exchange] Can I return international orders?
International returns are accepted but customer covers return shipping costs.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)