We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order?
Access your account, select the order, and request changes before processing. Fees may apply.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Add gift wrapping at checkout for a small fee. Choose from available options.

[Shipping / Delivery / ETA / Tracking] What's the ETA for delivery?
ETAs are shown at checkout based on your location. Expect 5-10 days for standard.

[After-sales / Returns / Refunds / Exchange] Are refunds full?
Full refunds for eligible returns, minus shipping costs. Processed to original payment method.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)