We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Promotions / Discounts / Coupons] Can coupons be combined?
Generally, only one coupon per order, but check terms for bundle deals or special promotions.

[Product Availability / Stock / Pre-orders] Is stock updated in real-time?
Yes, our inventory updates live; if it shows available, it's ready for immediate dispatch.

[Customer Service / Contact / Support] How long does it take to get a response?
Email responses within 24 hours; live chat replies in under 2 minutes during operating hours.

[Order Modification / Cancellation] What happens if I cancel a pre-order?
Pre-orders can be canceled before processing with full refund; after, it depends on production stage.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)