We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] What are international shipping options?
International delivery takes 7-14 days with options for express shipping at checkout.

[After-sales / Returns / Refunds / Exchange] Do you charge for returns?
Standard returns are free within 30 days; expedited shipping returns may incur a fee.

[Reliability / Authenticity / Warranty] What if a product is defective?
Contact us within the warranty period for a free replacement or repair.

[Security / Payment / Privacy / Packaging] How do you handle payment data?
Payment details are encrypted and not stored; we comply with PCI DSS standards.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)