We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Promotions / Discounts / Coupons] Can coupons be combined?
Generally, only one coupon per order; check terms for any stackable offers during special events.

[Account / Membership / Login Issues] How do I create a membership account?
Click 'Sign Up' on the homepage, provide your email and details, and verify via the confirmation link.

[Product Availability / Stock / Pre-orders] When will out-of-stock items be back?
Restock dates are estimated on the product page; join the waitlist for notifications.

[Customer Service / Contact / Support] How long does it take to get a response?
Email responses within 24 hours; live chat replies in under 5 minutes during operating hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)