We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] How long does shipping take?
Standard shipping takes 5-7 business days within the country; international may take 10-14 days. Track your order in your account.

[After-sales / Returns / Refunds / Exchange] What is your return policy?
Returns are accepted within 30 days for unused items. Refunds process in 5-10 business days.

[Reliability / Authenticity / Warranty] Do you offer warranties on products?
Yes, most products come with a 1-year manufacturer warranty. Check product details for specifics.

[Security / Payment / Privacy / Packaging] Is my payment information secure?
We use SSL encryption and comply with PCI standards to protect your payment data.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)