We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order?
Modifications like quantity or items are possible before processing; contact support immediately.

[Gift / Personalization / Special Requests] Do you offer gift wrapping?
Yes, add gift wrapping at checkout for a small fee; includes ribbon and card.

[Shipping / Delivery / ETA / Tracking] What if my delivery is delayed?
Track your order and contact support if beyond ETA; we may offer expedited options.

[After-sales / Returns / Refunds / Exchange] Are returns free?
Free returns on eligible items within 30 days; use the prepaid label provided.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)