We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify my order?
Edits allowed before processing. Use your account dashboard or call support promptly.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Opt for gift wrapping at checkout for $5. Includes ribbon and card.

[Shipping / Delivery / ETA / Tracking] What's the ETA for delivery?
No fees for returns in original condition within policy period.

[After-sales / Returns / Refunds / Exchange] Are there restocking fees?
ETAs vary by location: 2-5 days standard. Enter your address for precise estimates.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)