We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] How to create an account?
Click 'Sign Up' on the homepage and fill in your details; verify via email.

[Promotions / Discounts / Coupons] When do sales happen?
Check our promotions page for ongoing deals; subscribe for sale alerts.

[Product Availability / Stock / Pre-orders] Are pre-orders refundable?
Yes, full refund if canceled before shipping; estimated delivery shown.

[Customer Service / Contact / Support] Is there 24/7 support?
Live chat available 24/7; phone support weekdays 9am-6pm.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)