We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] Why can't I log in?
Clear your browser cache or try another device. If locked, reset password or contact support.

[Promotions / Discounts / Coupons] Can I use multiple coupons?
Only one coupon per order. Choose the one with the highest discount value.

[Product Availability / Stock / Pre-orders] How do pre-orders work?
Pre-orders secure your item at current price. Fulfillment occurs upon restock, with ETA provided.

[Customer Service / Contact / Support] How long does it take to get a response?
Email responses within 24 hours; live chat replies in under 5 minutes during hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)