We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] What if I need to cancel after shipping?
Post-shipment cancellations aren't possible; opt for return once received.

[Gift / Personalization / Special Requests] Do you handle special gift wrapping?
Add gift wrapping at checkout for a small fee; choose from standard or premium options.

[Shipping / Delivery / ETA / Tracking] Can I change delivery address?
Standard returns are free within 30 days; expedited shipping returns may incur costs.

[After-sales / Returns / Refunds / Exchange] Are there fees for returns?
Address changes are allowed before shipment; update via your account or contact support.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)